A guide for faith institution managers and leaders that introduces incident management. The guide walks through the key stages of preparing for an incident, making an immediate response, organisation and management of the response and what to do after an incident. Guidance on the importance of communication is provided along with a number of case studies of actual incidents faith leaders have responded to and the key lessons learnt.
Download the Incident Management Guide here http://www.faithassociates.co.uk/im/.
